We are India’s true online booking aggregator/ market-place for Spa, Ayurvedic Massage, Meditation, Yoga and Naturopathy service providers. Today, consumers buy food and movie tickets online, they book flights and hotels online, why can’t we give them a platform where they can book their next massage or treatment online? We bridge the gap between offline to online, leverage on the power of online, it’s simple - we bring you customers when you have empty seats!

• With Wellnessta you will:
1. Acquire new customers.
2. Build a customer database for genuine customers.
3. List your services for free and promote your business.
4. Know your customer’s genuine feedback.
5. Marketing opportunity with our Banner Advertisement, Verified Listing and SpotLight features.

You can register with us using the online registration form here. Register your business and add your outlet in 3 easy steps, wait for us to verify your information. Once verified, your outlet is listed with wellnessta.com and ready for customers to book your services.

Yes, registering with Wellnessta has zero risk, listing with us and promoting your services is completely free and get going!

There are no costs at all, it’s completely risk-free and with no cost with our free listing. However, we have different pricing for different subscription plans to suit your business goals and requirement. For more details about the Pricing Plan click here.

• Embed our “Book Now” button on your website and offer consumers live booking on your website.
• Increased sales: We bring you customers when you have empty seats, we help you to fill all your empty seats by using online as a tool.
• Online exposure: Leverage on the power of online, list with us and increase your online visibility.
• Free listing: We help you list your services on Wellnessta without any charge.
• Free marketing: Your listing with us is like advertising your services online where customers are looking for your kind of service.
• Acquire new customers: We will help you acquiring new customers and increase your sales!
• Online exposure: The importance of being online today is vital, you receive free online presence! For more details Please click here on our Benefits and advantages section.
• Efficient Payroll Management and Inventory Management.

Once Register your Outlet, you will be asked to submit documents to help us verify your business/ outlet. Like your GST number and business account details. It helps us to serve you better. Outlet name should be same as on GST Registration Certificate. And once the verification formalities are completed, you can create your services and other functionalities with the help of guidance available on Wellnessta. If you face any issues, you can send us inquiry and we will contact you to set up your account and train you on our platform. Selling online has never been easier! You can upload your outlet photos, deals, offers to attract customers.

If your queries are still not resolved, please contact us. Our Customer support team will revert you soon!

Yes, you need to provide us with your GSTIN Registration Certificate to be able to sell offers on wellnessta.com. In case you are not eligible for a GSTIN, you’d need to furnish a proof to corroborate the same. A GST form (valid GSTIN number or exemption note) needs to fill at the time of offer creation which is verified by our systems for invoicing purposes.

We will notify you on mail and SMS when you will get a booking. You can see the booking details on your dashboard calendar. Please make sure you remain logged in on Wellnessta and that you are ready to serve the customer on time.

All booking of your will get reflected on your Dashboard. Our Vendor Android and iOS App has a QR Code scanner feature. At the time of check-in, customers will show you QR code on his mobile which you can scan from Vendor App to validate the authenticity of booking. You can also validate booking through Booking ID.

Wellnessta software is completely free for your usage of basic features. You can manage your appointments and bookings using our software for free. Other features of the software are completely based of the subscription package you select. To know about our subscription plans, click here.

Any time we release something important, you'll be notified through the bell icon in the top right-hand corner and you may get email or SMS updates from us time to time. At Wellnessta, we are forever working on making improvements and adding your requested feature, so you'll find new features are usually released every now and then. 

Wellnessta software is cloud based so you can log into your Wellnessta account from any device using a internet browser or through Android or iOS Vendor App anytime, anywhere. We do not have any special hardware requirements and as a result, Wellnessta will work with any hardware that is compatible with your device.

If customer cancels the appointment, we will notify you by SMS and Email. Post cooling off period of half an hour, if there is any no show of booking, customer will not be refunded the booking amount.

Full amount (included convenience fee) has to be refunded to customer incase you cancel a booking.

Please know that if you cancel booking your rating on Wellnessta may fall and you may attract negative customer reviews. In case, due to forced reasons you are not able to offer honour Wellnessta bookings, it is advised to deactivate your booking option on Wellnessta or reach out to customers who have already made booking at your outlet well in advance.

In case customer does not come for service on expiry of 30 minutes cooling off period and he did not cancel the appointment, then there would not be any refund to customer. This will be treated as service offered. However, a customer may raise a complaint ticket with our customer care and in such case, matter will be investigated by our team for a resolution. Your payment will be processed as per the terms post resolution.

We will provide you reports related to the booking, payments, membership purchased, you can export all of your reports, appointments etc on your page any moment:

Payment Related Inquiry (Inquiry sections will have only questions and submit button) once inquiry is raised, it will be notified to Admin on mail and then Admin will revert on this.

We use Razorpay Anytime Payment Gateway, which allows payment settlements of Vendors on a prefixed cycle post the reconciliation of accounts. You need not to do anything, your payment will get credited in your bank account on a pre-fixed cycle of payment settlements.

We use third party service as payment gateway, which allows payment settlements of Vendors on a prefixed cycle post the reconciliation of accounts. You need not to do anything, post reconciliation your payment will get credited in your bank account on a pre-fixed cycle of payment settlements.

Sorry, we do not offer option of refund or cancel subscription before the expiry date. You have option of choosing upgrade, auto renew or unsubscribe your selected subscription plan. Notification of subscription renewal or expiry is sent to you.

No, if customer has made the payment, you will be liable to provide services to customer as per the booking. You will get the payment in a week time or as per our pay-out terms for vendors on a pre-decided cycle.

No, you will be charged commission based on the subscription plan you select. Our commission will be fixed irrespective of amount of service and type of outlet you are.

Commission charged on the booking depends on the subscription plan you choose. For more details visit Wellnessta Subscription plans please click here.

All add-on features or services of Wellnessta can be bought by you online and you can pay online using various options like Credit Card, Debit Card, IMPS, Net Banking or UPI Wallet etc.

We use third party service as payment gateway, which allows payment settlements of Vendors on a prefixed cycle post the reconciliation of accounts.

Q 25: What are the modes of payment?

You need not to do anything, post reconciliation your payment will get credited in your bank account on a pre-fixed cycle of payment settlements.

Q 26: Return payment process for cancellation of any opted services of Wellnessta?

Sorry, A service or package once bought or purchased as add-on feature can’t be cancelled. Hence, we cannot refund the amount paid for any services.